Below, we explain everything you need to know to effectively complain to British Gas, including the relevant addresses, social media pages and chief executive details. You can call British Gas to ...

In our supplier assessment of customer service, British Gas scored well. It received 10 out of a total 13 points thanks to its comprehensive methods of contact. It only lost points because its main ...

British Gas has a new identity, which will be rolled out in full between now and January. Interestingly, it has been designed by an advertising agency: CHI & Partners, who also look after the energy ...

British Gas did at least correctly identify the delay and explain to you that it owed you an additional £30 compensation (this is set by Ofgem). However, it also said it was unable to pay this sum.