"The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance." Harvard Business School Working Paper, No. 10-099, May 2010. (Recipient of 2010 Academy of Management, ...

Strategic corporate social responsibility (CSR) efforts that are directly related to a hospitality company’s core business operations and competencies can help companies create both social and ...

Finally, there’s the blame game, where departments point fingers instead of solving problems ... transforming how you approach business growth. The OST framework can ensure you don’t just ...