Wouldn’t it be nice if there was a handbook of instructions on managing unpleasant people? Well, there is, and it is called Getting Along: How to Work with Anyone (Even Difficult People ...

Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: The Case of the Ineffectual FD." Harvard Business School Case 416-031, December 2015.

Instead, we need to learn how to work with these difficult people. Helping us through this is workplace expert Salman Raza, who says there are a few things you can do… Don’t write off your ...

Groysberg, Boris, and Ann Leamon. "Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication." Harvard Business School Case 416-034, December 2015.

I help you feel more confident and in control at work. Every workplace is filled interesting personalities–including frustrating ones. If you feel like you're surrounded by difficult people at ...

Addressing difficult conversations and listening to employees can help slow turnover and create a less toxic work culture ... “Understand many people in workplaces around the world struggle ...