Duke Energy expands aid programs amid high bills
Duke Energy is expanding programs to help customers struggling with high energy bills. This comes just weeks after Duke says it hit a new record for electricity use. ‘Kind of monopolizing’: Duke Energy faces pushback over higher electricity bills The biggest expansions are for programs that help customers reduce their energy usage by replacing old,
Duke Energy expanding assistance for customers in need
There’s More: Duke Energy continues to offer resources for customers in need, including: Customer Assistance Program (CAP) – a 12-month program that provides a monthly credit of up to $42 to qualifying customers. Share the Light Fund – assistance for customers who need help paying their energy bill.
Duke Energy expands resources to help those in need pay bills: 'Reach out as early as possible'
Duke Energy recognizes the plight. Last year, the agency said nearly 90 million of its customers were provided with energy assistance across the state. "We recognize that January and February customers will experience higher bills," said Jeff Brooks with Duke Energy. Duke Energy is expanding its assistance programs for customers in need.
Duke Energy customers shocked by spiking bills despite promised rate reductions
The spikes come just months after Duke Energy announced that customers would see lower rates in December and January due to falling fuel prices. The company announced that on Dec. 1, rates began dropping for Duke Energy Progress residential customers, which includes most of Raleigh and counties to the east.
Duke Energy expands help for customers struggling with energy bills
Many people saw their bills go up as HVAC systems had to work overtime during North Carolina's cold winter weather this season.
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