There’s a good chance you’ve seen HappyOrNot feedback technology in a store, restaurant, stadium or ... [+] airport. Are your customers happy, or not? How do you know? How often do you ask them?

SACRAMENTO, Calif. (KOVR) - A World War II veteran celebrated his 90th birthday with candles, cake and chicken at a Chick-fil-A restaurant where he’s been a loyal customer for years. Jerry ...