NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...
Experience Travel Group received a NPS score of 77 in the Aito report but has a score of 87 from clients in post-trip surveys ...
报告显示,食品领域,口香糖、巧克力、膨化食品、饼干/威化、派、速冻食品等21个细分品类C-NPS品牌排行榜出炉。饮品领域,瓶装水、果汁/果味饮料/蔬菜汁、功能饮料、茶饮料、凉茶等16个细分品类C-NPS品牌排行榜出炉。
2025年中国顾客推荐度指数发布:奈雪的茶问鼎奶茶连锁品牌榜首,奈雪 ...
Protocall Services, a trusted leader in ensuring access to behavioral health support and the creator of the Welltrack ...
Since its introduction by Reichheld in 2003, organizations have swooped around the Net Promoter Score (NPS) (Lewis & Mehmet, 2020). NPS is based on a question reflecting customers' self-reported ...
2025年1月16日,品牌评级权威机构Chnbrand发布2025年(第十一届)中国顾客推荐度指数(C-NPS)品牌排名和分析报告。凭借良好的品牌口碑和顾客满意度,爱玛再次蝉联电动自行车品类榜单首位,连续十年领跑行业。 中国顾客推荐指数(China Net Promoter Score Index,简称:C-NPS)是中国首个顾客推荐度评价体系,于2015年推出并连续十一年向社会发布研究成果,是衡 ...
According to ClearlyRated's latest survey data, clients of 2025 Best of Accounting winners for client satisfaction are 60% more likely to be completely satisfied with the services provided than the ...
This score places it among the "best in class", well above the behavioral healthcare industry average NPS of 34 as reported by Retently (Retently, 2024) and underscores Protocall's reputation as a ...
The club has over 2,500 individual members, comprising bodyshop owners/mangers, estimators, senior insurance and accident management professionals, trade body and supplier personnel.
According to ClearlyRated's latest survey data, clients of 2025 Best of IT Services winners for client satisfaction are 70% more likely to be completely satisfied with the services provided than the ...
All Cloud by AVANT, a leading distributor of next-generation technology solutions. This prestigious award recognizes 11:11 Systems for achieving the highest Net Promoter Score (NPS) among all cloud ...