Daisy, an AI grandma, wastes scammers’ time with small talk about scones, knitting, and nostalgia for 40 minutes at a time. O2’s experiment proves AI can disrupt fraudsters by keeping them on ...

A new artificial intelligence (AI) "granny" named Daisy has been designed to chat with phone scammers so customers don’t have to. Virgin Media O2, the UK telecommunications company behind Daisy ...