The CRM market leader unveiled B2B Commerce, a product derived from CloudCraze's e-commerce platform, and extending Salesforce's e-commerce cloud service born from its 2016 acquisition of Demandware.

Effective sales and marketing in B2B relies on accounts. Salesforce was designed to focus on leads. Therein lies the problem. The post How the Salesforce Lead Object broke B2B marketing (and how to ...

Dalton said he didn't expect the new Commerce Cloud to compete in the B2B market his company carved out for Salesforce. Customers understood the nuanced differences between consumer and business ...

In a reflection of the growing importance of ecommerce for large retailers and brands, Salesforce has acquired Demandware for $2.8 billion, paving the way for next-generation cloud-based ...

The market for customer relationship management (CRM) software and services is growing rapidly. Total revenue of more than $89 billion industry-wide is anticipated for 2024, and analysts expect this ...

Salesforce pricing starts at $25 per user, per month for its Sales Cloud and Service Cloud platforms, as well as the small business Starter Suite plan that offers marketing, sales, service ...