The AI + Human Maturity Model is designed to help organizations assess their current maturity in balancing AI and human CX strategy and navigate a path forward. In the newly released guide ...

The model helps organizations assess their maturity in balancing AI and human CX strategy and navigate a path forward. The AI + Human Maturity Model is designed to help organizations assess their ...

Michael Dubs, is an IT business partner for the Bristol-Myers Squibb Global Product Development and Supply organization, and is one of the industry experts who collaborated to develop the Digital ...

Companies have adapted and leaned on digital strategies to connect internally and externally since the COVID-19 ... To thrive in a post-COVID marketing environment, each business must evaluate where ...

The Security Awareness Maturity Model was designed to help companies effectively manage human risk, says Lance Spitzner, ...

According to research published by data management consultancy Carruthers and Jackson, 26% of organisations, mostly in the UK and US, lack a formal data strategy, and 39% have little or nothing in ...