Noticing that a customer is looking for a specific item or offering assistance before they ask — shows customers that they are cared for.

Store associates will now be able to move throughout the sales floor and assist shoppers without being tethered to stationary devices, a strategy many retailers are moving towards for a more ...

In retail, store associates are often seen as a reflection of the brand. Many national chains hold employees to strict rules concerning their clothing, make-up, and hair. We found some of the ...

Honeywell announced Monday it plans to develop an artificial intelligence tool with Qualcomm Technologies to aid in-store ...