The Dec. 8 complaint states that the dispatcher began making the comments ahead of an interview for a supervisor opening at Stamford’s 911 Dispatch Center. The name of the dispatcher is ...

Laura Munson’s mother waited nearly two minutes for an emergency dispatcher to answer, hoping to hear a human voice on the other end of the line. Laura’s father, Bob, was unconscious and ...

Spokane Mayor Lisa Brown on Thursday justified a push by two political allies in Olympia to claw back tax dollars from the regional 911 dispatch operator that two weeks ago booted the city of ...

Columbia and Greene counties received over $1 million in state grants for upgrades to their 911 communications systems, Gov. Kathy Hochul announced Wednesday. Columbia County was awarded $446,381 ...

According to the police department, K-9 Yuki passed away shortly after having a second emergency surgery on Friday, January 31.

SPOKANE, Wash. — Spokane Mayor Lisa Brown and other city leaders are defending Washington House Bill 1258, which would shift how funds are allocated to emergency dispatch services across Spokane ...

PERRY COUNTY, Mo. (KFVS) - A Perry County woman is concerned after 911 dispatch was not able to get her family the help they needed in a moment of crisis. Two weeks ago, the 911 dispatch in Perry ...

That is, 9-1-1 dispatchers who are rigidly stuck in habitual ways of thinking experience more stress as a result of the job. They grow more emotionally distant (or numb) over time, are more prone ...

If passed, the revenue generated by the 0.5% sales tax would fully fund its dispatch center, distributing the cost of 911 services across the county. Currently, the cities of Sterling, Rock Falls ...

“That’s going to take a lot more money and a lot more time.” Response times are expected to fall as more processes are automated, meaning dispatchers should be able to make it to an emergency more ...