including its BMC Patrol systems management, Mainview mainframe management, InControl batch scheduling and output management and Remedy IT service and help desk management software. Service Impact ...

Hosting and services provider Easynet Global Services has deployed BMC Software’s Remedy IT Service Management (ITSM) Suite to "improve customer satisfaction and loyalty", according to the company.

Under the deal, first announced in September, BMC paid $355 million in cash and the assumption of certain operating liabilities of Remedy, a maker of service management software. BMC provided ...

It could be ServiceNow, BMC Remedy, or Jira Service Management. Atomicwork replaces the incumbent’s presence with a modern AI-driven experience, enabling enterprises to offer automated service ...