We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

From deals and omnichannel marketing to gamification and promotional offers, here are several proven customer retention ...

We view Tyler Technologies as the clear leader in a sleepy and underserved public service software niche market. We believe there is a decadelong runway for normalized top-line growth near 10% at ...

FIBRA Macquarie México (FIBRAMQ) (BMV: FIBRAMQ12) announced its financial and operating results for the fourth quarter ended December 31, 2024. FOURTH QUARTER 2024 ...

While today’s AI is more sophisticated than yesterday’s chatbots, the core customer experience challenge remains the same: ...

One of the biggest myths in subscription commerce is that retention is everything. Brands obsess over locking customers into ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

Shopify shares actionable small business tips from expert entrepreneurs, including how to find success in your marketing, ...

Forrester (Nasdaq: FORR) today announced the full conference agenda for CX Summit North America, being held in Nashville, ...

Hundreds of UK companies are cutting their working hours. We spoke to four employers who tried it - with very different ...

The Chennai and San Mateo, California-headquartered firm reduced its net loss by around 21.7% to $21.9 million during the ...

Discover how WhatsApp automation tools enhance B2B communication by enabling real-time responses, personalized engagement, automated marketing flows, and efficient client support.