Expanded customer service center offers improved assistance for southern Israel’s public transport passengers.

CSE – SYAI, a leading provider of conversational AI solutions for inbound telephone call management, is pleased to announce the commercial launch of its groundbreaking product, AssistantNLP. This ...

Early adopters of the Receptionist service have reported significant time and cost savings, along with improved customer satisfaction leading to cost reduction and increased profitability.

Building on a series of strategic acquisitions, Cisco continues to innovate in the contact centre and collaboration ...

KUWAIT CITY, Jan 11: Al Ahli Bank of Kuwait (ABK) has launched the “Virtual Customer Service Representative ... branch and enters their mobile number through the smart device provided in the branch, a ...

LONDON-- ( BUSINESS WIRE )--FXellence, a provider of fast, simple, and secure international business payments, has announced ...

The School District of Philadelphia has launched an AI ... created by education customer service company K12 Insight, is now available on the school district's "Contact Us" webpage.

By delivering seamless, precise, and automated solutions, Fotopia continues to empower industries to operate smarter and ...

To that end, each of the Philadelphia School District’s 216 schools and all of its offices have now rolled out a new, AI-powered customer-service system that officials say gets faster responses to ...

The National Bicycle Dealers Association (NBDA) is excited to announce the launch of the 2025 Service Survey, a comprehensive industry study designed to analyze service center practices among ...

The Kiosk has a branded 21.5" display and it is connected to a SumUp Plus card reader. It is also powered by SumUp Connect, a ...

Cisco launched a local Point of Presence (PoP) for its Webex Calling and Webex Contact Centre services ... Cisco has expanded its Customer Experience as a Service (CXaaS) offering, enabling ...