A Florida icon is sitting atop recent national rankings. Publix, a 95-year-old grocery chain based in Lakeland, Florida, has ...

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Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

today announced the launch of Inferred CSAT (iCSAT), a new platform feature that automates customer satisfaction (CSAT) scoring for 100% of customer interactions. Leveraging cutting-edge Generative AI ...

Kampgrounds of America, Inc., the largest system of privately owned campgrounds in the world, announces that Trinity Lake KOA Holiday has been recognized with the prestigious KOA ICON Award. This ...

Customer satisfaction To determine how satisfied customers are with a particular lender, we look at two main sources: J.D. Power's annual U.S. Mortgage Origination Satisfaction Study, and online ...

ANN ARBOR, Mich., Feb. 13, 2025 (GLOBE NEWSWIRE) -- iink, a leading provider of technology to streamline the property damage insurance claims ...

U.S. News & World Report has released its 2025 Best Hotels Rankings, evaluating thousands of properties across the country to ...

These platforms enable brands to manage interactions, gather data, and analyze behavior to improve overall customer satisfaction and loyalty. With a unified view of customer interactions, an app ...

The models that top the owner satisfaction ratings deliver on the manufacturer’s promises of luxury, fuel and energy efficiency (gas or electric), or pulse-quickening performance and are often ...

Data is crucial, but context is king - being able to offer both is the tricky bit, but Hubspot reckons it has the answer.