The PSC found that Suddenlink ignored customer complaints, reduced the number of full-time employees, its maintenance work and budget, and changed its method of communicating with customers.

Suddenlink Communications, Optimum’s former name, was fined $2.2 million in 2022 by the state Public Service Commission. The PSC found that Suddenlink ignored customer complaints, reduced the number ...

In 2024, claim handling accounted for 65.2% of closed complaints. Here’s a deep look by claim, insurance and coverage type, and disposition. Consumers are increasingly filing insurance complaints as ...

There are plenty of solid home internet options in the Lone Star State's capital. Here are CNET's picks for the best internet ...

Barbara Kingsolver has put royalties from her Pulitzer Prize-winning novel to work in the region it portrayed, starting a home for women in recovery. By Alexandra Alter Whether you're looking ...

How do I know I can trust these reviews about Renewal by Andersen? How do I know I can trust these reviews about Renewal by Andersen? 4,604,069 reviews on ConsumerAffairs are verified. We require ...

Morrisey said his office received 2,300 complaints about Suddenlink and then Optimum from 2020 to 2023. According to the Attorney General’s Office, since initiating the investigation ...

The Attorney General’s Office said it was investigating Altice—which operates through several subsidiaries in West Virginia under the former Suddenlink and current Optimum brands—with ... The Attorney ...