Bank of America clients connected with their finances ... 673 million client interactions with Erica in 2023 In 2023, clients interacted 673 million times with Erica, the most first widely ...

Digital payments, AI for enhanced customer service, and the Erica platform are just some of the technology tools Bank of America has developed and deployed. Bank of America CEO Brian Moynihan is ...

Bank of America shares have outpaced the market ... So -- if you look at an AI company, Erica is AI. It is a virtual system. We built it starting a decade ago. It's been operational about six ...

Bank of America accounts come equipped with Erica, an AI virtual assistant that can provide advice based on a customer’s spending habits and help them make better financial decisions.

According to the 2024 Bank of America Business Owner Report, digital transformation continues to be a key priority for ...